Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection.

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Here are some key features of "CafeMan": · Keeping track of user activity. · Automating the billing process. · Implementing pre paid system. · Relief from the bargaining problems. · Taking care of hundreds of users in a moment. · Being accurate with the management. · This becomes the evidence, if you require. · Guards your cafe against illegal activities.

The freeware JC&MB Quicknote is an always-ready desktop-notepad. It is not important in which program you are, whenever you want to write something down that comes in your mind you only have to touch the Wake-Up Line on the top of your screen. Quicknote can also remind you at a certain time with these notes. If your system crashes and you didn't save you don't lose your text! You can also encrypt your text. Tools: Task-Manager and volume hotkeys.

I'm OnCall is a web based service that enables you to take authorized on demand remote control of your customer's PC, within seconds of your customer's call for help. I'm OnCall auto configures a secure connection between the two PCs, without requiring any pre-installed software. Features include Remote Control, File Transfer, Corporate Branding, Incident Tracking, and Remote reboot of customer's PC.

Personal Audio Link (PAL) is 100% Windows-based software that goes on your PC. With PAL you can call your PC remotely from any telephone or cell phone to get the information you need. Access PAL locally with a microphone and speakers. PAL is easy to set up and learns your voice in about 2 minutes. It's fun and convenient, especially in the car. No expensive handheld device required and you never need to take your hands, or your eyes, off the road

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.With ONTIVA a single support agent can interact with up to 10 customers.

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. Version 1.75 adds keyword navigation and specia

TicketBench Plus lets you design and print tickets, forms, labels, coupons, gift certificates, or any document that requires text, graphics, or serial numbering. TicketBench Plus easily manages complex print runs. You can use one of our predefined templates, or create your own project with ease. TicketBench Plus is our basic program - if you require more features, please consider our TicketBench Pro or TicketBench Enterprise software.

TicketBench Plus lets you design and print tickets, forms, labels, coupons, gift certificates, or any document that requires text, graphics, or serial numbering. TicketBench Plus easily manages complex print runs. You can use one of our predefined templates, or create your own project with ease. TicketBench Plus is our basic program - if you require more features, please consider our TicketBench Pro or TicketBench Enterprise software.

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too.

Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.