ADDRFILE is a utility which can be used for keeping personal address information. For example, you can keep people's addresses, phone numbers, e-mail addresses, etc. This program is similar to the old Windows CARDFILE program and it can read (.CRD) files created by that program. Using ADDRFILE you can also read and update phonebook entries of your mobile phone and you can dial phone numbers using any modem connected to your PC.

Cute HelpDesk is an interactive network application. Cases are based on SLA's (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his own Queues with cases to monitor. All Interactions with clients and updates by other agents are Structured and Time-stamped in the case-history. Visual clue that a Case is updated by other Agents. Instant Messaging of cases who are threatened to be overdue. Scheduled del..